Privacy Policy

Privacy Policy

Introduction

Welcome to https://epoxy-garage-floors-plano-tx.instantupdate.net! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This comprehensive Privacy Policy explains how Epoxy Garage Floors Plano TX (referring to both the company and its affiliates, collectively “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information in accordance with applicable privacy laws worldwide, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to third-party platforms, apps, products, or services accessible via links on our site. These entities have their own privacy policies governing data collection, so please review them carefully before using external services.

Processing Activities

This policy outlines the ways in which we process your personal data when:

  1. You register an account and use our applications and services as an authorized user.
  2. You visit or interact with any of our websites that reference this Privacy Statement.
  3. You subscribe to receive communications from us, including newsletters, promotional offers, updates, surveys, or other marketing materials via email, phone, or text.

Personal Data Collection

We collect various categories of personal information for different purposes:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, contact details, and profile preferences.
  • Payment Information: Credit card numbers, payment history, billing addresses, and other data necessary for processing transactions.
  • Financial Information: Bank account details (if used for direct payments), investment portfolios (if relevant to our services), or financial records required for compliance purposes.
  • Purchase Information: Product/service purchase history, order details, and transaction logs.
  • Mobile Device Identifiers: Unique device IDs, operating system information, and mobile network data collected to enhance user experience and analytics.
  • Location Data: Geographic location information provided by your device when you use our location-based services or when we detect your approximate location for personalized content.
  • Feedback and Reviews: Comments, reviews, ratings, and responses to customer satisfaction surveys.
  • Social Media Information: User data from social media platforms (if you choose to log in via social media accounts) and any content you share publicly about our brand or services.
  • Product Information: Details about products you have shown interest in, added to your cart, or purchased, including product specifications, preferences, and reviews.

We gather this data through direct user input, tracking technologies, server logs, browser cookies, and third-party service providers.

Cookies

We use cookies (both first-party and third-party) to improve your experience and analyze website performance:

  • Strictly Necessary: These cookies enable core features like login, account management, and payment processing.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking website usage statistics to understand how visitors interact with our site.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific retention periods vary based on the type of data and the purposes for collection:

  • Account information and transaction records are typically kept for the duration of your account’s active status and for a reasonable period after account closure (for legal or tax reasons).
  • Financial and payment data may be retained for extended periods due to regulatory requirements.
  • We may anonymize aggregated data for research and analytics purposes, which is then stored indefinitely for future reference.

Upon request or when no longer needed, we will delete or anonymize your personal data in a secure manner.

Your Rights

The laws regarding individual data privacy vary by jurisdiction. Depending on where you reside, you may have certain rights concerning your personal information, including:

  • Access and rectification: The right to request access to your personal data and have it updated if inaccurate or incomplete.
  • Erasure (right to be forgotten): In certain circumstances, the right to request the deletion of your personal data.
  • Restriction: Limiting our use of your data under specific conditions.
  • Portability: Receiving a copy of your personal data in a structured format for use with another controller.
  • Objection: Opposing the processing of your data for direct marketing or other purposes.
  • Non-discrimination: The right to be free from discriminatory decisions based solely on your exercise of data protection rights.

To invoke these rights, please contact our Data Protection Officer using the information provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically for any updates.

Contact Information

If you have questions about your privacy, our data collection and usage practices, or if you wish to exercise any of your rights regarding your personal data, please contact us:

  • Email: [email protected]
  • Mail: Data Protection Officer, Epoxy Garage Floors Plano TX, [Physical Address]

We are committed to handling your personal data with care and transparency. Thank you for choosing Epoxy Garage Floors Plano TX as your trusted service provider.